The most powerful, lightweight, and secured NOC Engine for ISPs. Runs smoothly on any PC. 1-Click Winbox Login, Live Ticketing, Excel Automation, and Zero-Developer Access.
The ultimate fusion of military-grade security and next-generation ISP management features.
Login is strictly locked to specific physical devices. A user cannot login from another PC. Upgrading/adding a new device requires official email verification and payment.
All client and router credentials are encrypted with AES-256. No one, not even our company developers, can read or access your sensitive network passwords.
Engineers can access Winbox/SSH with 1-click but they will NEVER see the actual password. They cannot edit/delete routers or view tickets assigned to others.
No more copy-pasting IP, usernames, or passwords. Connect to MikroTik Winbox or MobaXterm securely with just a single click. Ultra-fast execution.
Track engineer performance, manage client issues with live timers, and enforce strict 4-Time scheduled updates. Perfect ticketing workflow.
Import thousands of clients via Excel or Native Addresses.cdb file in seconds. Export your ticket data to Excel seamlessly with one click.
Ranked as the top ticketing software in Bangladesh, PocketNOC introduces next-gen workflow automation, strict MikroTik access control, and auto database optimization.
Assign separate users to separate engineers. Set Read, Write, or Full Access levels per engineer securely from the Admin Panel.
Track exact resolution times. Timer 1 starts when a ticket opens, Timer 2 starts when marked 'In Progress'. Both stop upon resolution, allowing admins to track exact working hours.
Automated 100-point career scoring system resetting monthly. Tracks past 24h stats, displays motivational alerts for high scores, and highlights poor performance seamlessly.
Automated strict reminders for engineers at 9 AM, 2 PM, 6 PM, 8 PM, and 10:30 PM. Triggers recurring alerts every 10 mins for 30 mins if tickets aren't updated.
Export ticket data with advanced month and day filters. Admins view the current month by default. Excel files auto-generate with dynamic month headers.
Prevents Database Overload and Server Timeouts. The system auto-backs up and removes data older than 2 months (with 24hr prior notice) to heavily optimize RAM and software speed.
Scale your ISP seamlessly. Select monthly or calculate yearly total below.
Perfect for 1 Person Network Management.
Multiple Network/ISP Client Management.
Full NOC & Helpdesk Ticketing System.
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